Privacy Policy
Last updated: 1 January 2025
1. What We Collect
We collect the following types of information:
- **Usage data:** Pages visited, time on site, referring URLs (via Google Analytics)
- **Technical data:** IP address, browser type, device type
- **Cookies:** See our Cookie Policy for details
- **Contact data:** If you contact us via email
We do not collect payment information โ all transactions occur on our partners' websites.
2. How We Use Your Data
We use your data to:
- Improve the website and user experience
- Monitor site performance and fix bugs
- Comply with legal obligations
- Send marketing communications (only with your consent)
3. Sharing Your Data
We do not sell your personal data. We may share anonymised, aggregated data with analytics providers. We share data with partners only where required to fulfil the service.
4. Your Rights (GDPR)
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
To exercise any of these rights, contact: info@ticket-nexus.com
5. Data Retention
We retain usage data for 26 months. Contact form data is retained for 12 months.
6. Cookies
See our separate Cookie Policy for full details on cookies we use.
7. Contact
For privacy-related queries: info@ticket-nexus.com
Questions?
If you have questions about this policy, email us at info@ticket-nexus.com.